Privacy Policy

We may collect personal information that you provide directly to us when you register for an account, use our AI speech recognition service, or contact our customer support. This information may include your name, email address, profile picture, and payment information for credit purchases.

When you use Omnilingual ASR to transcribe audio files, we may collect your uploaded audio files, transcription parameters, and generated transcripts. This data helps us improve our speech recognition models and provide better service. We do not use your uploaded audio content or transcripts for training purposes without your explicit consent. Audio files are processed securely and may be temporarily stored to complete transcription tasks.

When you access or use our services, we automatically collect certain information about your device and usage patterns. This includes your IP address, browser type, operating system, referring URLs, and information about how you interact with our website and speech recognition features.

We use cookies and similar tracking technologies to track activity on our website and maintain your session state. Cookies help us remember your preferences, track your credit usage, and provide personalized experiences. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

When you purchase credits for Omnilingual ASR, your payment information is processed by our secure third-party payment processors. We store your credit balance and transaction history but do not store your full credit card details on our servers.

We do not intentionally collect sensitive personal information, such as social security numbers, genetic data, health information, or religious information. We do not collect information from children under the age of 13. We do not use your uploaded audio files or generated transcripts for unauthorized purposes.

We use the information we collect to provide, maintain, and improve Omnilingual ASR's AI speech recognition services. This includes processing your audio transcription requests, managing your credit balance, personalizing your experience, sending communications about your account or service updates, and analyzing usage patterns to enhance our speech recognition model performance.

We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, uploaded audio files, and generated transcripts. Our AI systems include safety measures to ensure accurate and reliable transcription. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Omnilingual ASR may integrate with third-party services for payment processing, analytics, and AI model hosting. These services have their own privacy policies, and we encourage you to review them. We only share information necessary for these services to function properly.

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.